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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mallory

Mallory

August 30, 2024

5  out of  5
rating by Mallory
"Dominick is fantastic! Some of my family has already switched over with him and saved at least half of what they paid with different insurance agents. If you’re curious about switching and want to see your other options Dom is the one to go to!! ❤️"
We responded:
"Thank you, Mallory, for your review! Dom has already proven to be a great asset to the office and I am happy to hear he was able to help your family out with their insurance. I appreciate the kind words, and know he does, too! "
Profile photo of Christine Crites-Humphries

Christine Crites-Humphries

August 23, 2024

5  out of  5
rating by Christine Crites-Humphries
"Donna and her team have always been fabulous. But one of my favorite things is on my birthday when I get a handwritten card. It always means so much."
We responded:
"Thank you for your review, Christine. I am so glad that you love the birthday cards - that is a tradition I will always continue as I think it is important to recognize my customers on their special day! Thank you for your continued business."
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Corbin Peirce

August 22, 2024

5  out of  5
rating by Corbin Peirce
"Dominick was very professional and helpful. I highly recommend this office!"
We responded:
"Thanks so much for your kind review. Dom is an asset to the office! "
Profile photo of aaron blessing

aaron blessing

August 21, 2024

5  out of  5
rating by aaron blessing
"Kim was a pleasure to work with to get life insurance for myself! highly recommend this place!"
We responded:
"Thank you, Aaron for your review. I am so glad Kim was able to get life insurance in place to protect your family. Thank you for your business! "
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Maureen Wrobel

August 19, 2024

5  out of  5
rating by Maureen Wrobel
"I always love receiving my birthday card from sweet Kristen at Donna Young’s office."
We responded:
"So happy you love the card from Kristen. She loves her job making them for our customers. I hope you have a fantastic birthday!"
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Kelly Hall

August 19, 2024

5  out of  5
rating by Kelly Hall
"Thanks Kristen! Your birthday card is always a treat!"
We responded:
"Thank you, Kelly, for your kind review. We are glad you enjoy the birthday card and appreciate your continued insurance business!"
Profile photo of Ronald Sherman

Ronald Sherman

August 18, 2024

5  out of  5
rating by Ronald Sherman
"Kristen’s cards always make our day! We appreciate the care and thought she puts into them!"
We responded:
"Thank you Ron for your kind words. Kristen loves making the cards for our customers and recognizing them on their special day. Thank you for your continued business! "
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Jenna Kimbrough

August 8, 2024

5  out of  5
rating by Jenna Kimbrough
"I can’t say enough good things about this agency and our agent! When it comes to insurance, transparency and reliability are a top priority. I highly recommend Kim Simpson and the Donna Young agency!"
We responded:
"Thank you Jenna for the awesome review! We appreciate the recognition and your continued insurance business!!"
Profile photo of Anna Eder

Anna Eder

June 23, 2024

5  out of  5
rating by Anna Eder
"We always look forward to getting our birthday cards every year from Kristen and staff. Thank you so very much for the personal touch. ."
We responded:
"So glad you love the cards! Kristen loves her job. Thank you for your continued insurance business! "
Profile photo of Justus Upperman

Justus Upperman

June 20, 2024

5  out of  5
rating by Justus Upperman
"Thank you!!! Great service!!"
We responded:
"Thank you for your review, Justus! I appreciate your continued loyalty to my agency! "
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Michael Cooper

June 1, 2024

5  out of  5
rating by Michael Cooper
"Kristen, thank you so very much for the birthday card. I always look forward to getting them every year. My wish is for you to have a GREAT DAY!!!! Tell the staff hello from me."
We responded:
"Thank you Michael for your review! Kristen loves making the cards and loves the feedback even more. We appreciate you and your continued business! "
Profile photo of Chris Helbig

Chris Helbig

May 16, 2024

5  out of  5
rating by Chris Helbig
"My family has been with this office for decades. My parents used this office even before Donna took over. We have never had any issues with service, questions, or speedy help when needed. My family will continue with Donna as long as the great customer service continues. So thank you Donna and staff for always being there when called upon."
We responded:
"Chris thank you so much for your review! We appreciate your loyalty and love providing good service to you and all our customers. Thank you for your continued business. I appreciate you! "
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libby sandridge

May 16, 2024

5  out of  5
rating by libby sandridge
"Rick is absolutely wonderful and FULL of knowledge. We are Sooooo happy to get away from Geico after all of these years. Not only did we save $155 PER MONTH (with more coverage and lower deductibles)!!! …. but our main goal was to have personal, local, great customer service again and for that we are so happy. We also figured we might as well take advantage of the home and auto bundling discount and when we did, we found out that we would save $2000 a year on our homeowners. Thank you so much Rick for answering all of my Many questions."
We responded:
"Thank you, Libby, for your kind review! I am so glad Rick was able to help you navigate through your insurance. As a former teacher, my team and I want to make sure we educate our customers on what they are spending their money on. Rick is one of the best! Thank you for your business and for your review! "
Profile photo of Andrea Banes

Andrea Banes

May 3, 2024

5  out of  5
rating by Andrea Banes
"My husband has been with Donna's agency for decades, and we've continued 100% of our lines of coverage with them throughout our marriage as well. We shopped a few years back just to see if we could find a savings opportunity and no one could compete with State Farm's rates and level of service. Donna and her team are always professional, caring, and and quick to respond to our questions or requests. Rick specifically is a rockstar! Kim is also incredible! They have great response time and just know how to take great care of their clients. Thanks for all that you guys do for our family!"
We responded:
"Thank you so much for the awesome review, Andrea! We love having you for a loyal customer and appreciate your insurance business. "
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Amanda Buhlinger

April 20, 2024

5  out of  5
rating by Amanda Buhlinger
"Highly recommend their office. They are extremely friendly. We get Birthday cards on our Birthday. And Donna and her team make sure we receive the best rates."
We responded:
"Thank you Amanda for your kind review. I’m so glad you are happy with the service and that you love your birthday card. Thank you for your insurance business! "
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matt forchee

March 23, 2024

5  out of  5
rating by matt forchee
"Great customer service and support... There are fantastic and thoughtful... This has been the BEST insurance agency I've dealt with...I recommend them to anyone..."
We responded:
"Thank you Matt for your review! I am so glad we can provide good service and support to you. We appreciate your insurance business! "
Profile photo of Courtney Simpkins

Courtney Simpkins

March 20, 2024

5  out of  5
rating by Courtney Simpkins
"Every year I receive a birthday card from Donna Young. It is always a highlight seeing who fills it out each year. This year it was Kirsten and she did an amazing job! I love it! Thank you for making my birthday special!"
We responded:
"Thank you for your review, Courtney. We are happy you enjoy your birthday greetings from our office. I appreciate your insurance business!"
Profile photo of Emily Clark

Emily Clark

March 14, 2024

5  out of  5
rating by Emily Clark
"Called my State Farm agent’s office today (Donna Young) with some billing change questions. Kim was able to answer my questions efficiently with such a pleasant demeanor! State Farm has been good to me for many years and I really enjoy working with people like Kim. Thank you, Kim!!!!"
We responded:
"Thank you, Emily, for your kind review. Kim is a rock star and I am happy she was able to help you out! I appreciate your continued insurance business! "
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Nancy Walsh

March 6, 2024

5  out of  5
rating by Nancy Walsh
"I love getting our birthday and Christmas. Cards from Kristen. You really have a big heart. It says a lot about you"
We responded:
"Thank you, Nancy, for your kind review. I appreciate your sweet words and your continued loyalty to my office. Thank you!"
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Christopher Manring

February 29, 2024

5  out of  5
rating by Christopher Manring
"I have found tons of support from Jaimee and Donna at this office over the last month while handling a claim! They are courteous and very quick to respond to emails."
We responded:
"Thank you Christopher for your review! I am happy that Jaimee has been so responsive and helpful - I think she's awesome, too! I appreciate your insurance business."
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David Brimer

February 27, 2024

5  out of  5
rating by David Brimer
"Super friendly and wonderful to work with. The staff there are awesome!"
We responded:
"Thank you, David, for your kind review. We appreciate you and your business!"
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Bobby Kirkpatrick

February 24, 2024

5  out of  5
rating by Bobby Kirkpatrick
"Great service and thanks for birthday cards!"
We responded:
"Thank you for your review, Bobby. So glad you enjoy the birthday cards! "
Profile photo of Liz Otec

Liz Otec

February 23, 2024

5  out of  5
rating by Liz Otec
"I love the card from Kristen! Thank you so much for thinking of me. -Amos (almost 7 years old)"
We responded:
"So happy you loved your card, Amos! Thank you for sharing - and I hope your 7th birthday is AMAZING! "
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Jennifer Waynick

February 14, 2024

5  out of  5
rating by Jennifer Waynick
"I had the best experience, when I called and talked to Kim! She was able to get my husband and I quotes for insurance exceptionally fast, and saved us at least $100 under what we were paying for our previous insurance company. We have already recommended her to other people, and she was able to save them $100 overall then what they were paying previously as well! I’m so glad that I made that call to get a quote! I will always recommend them to anyone that needs their insurance to be cheaper! Thank you guys for everything!"
We responded:
"Thank you, Jennifer, for your kind review! I am happy that we were able to save you $ on your insurance. I know we aren't always going to be the cheapest, but you won't find better service than from Kim and our office. I appreciate your business!"
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Cathy Hoffman

February 13, 2024

5  out of  5
rating by Cathy Hoffman
"Company responsive to problems with repair to vehicle and quickly resolved the problem."
We responded:
"Thank you for your positive review, Cathy. I am happy to hear that your claim was handled quickly. I appreciate your insurance business!"