State Farm® Insurance Agent Donna Young

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Anna Eder

June 23, 2024

5 out of 5

"We always look forward to getting our birthday cards every year from Kristen and staff. Thank you so very much for the personal touch. ."

Justus Upperman

June 20, 2024

5 out of 5

"Thank you!!! Great service!!"

Michael Cooper

June 1, 2024

5 out of 5

"Kristen, thank you so very much for the birthday card. I always look forward to getting them every year. My wish is for you to have a GREAT DAY!!!! Tell the staff hello from me."

Chris Helbig

May 16, 2024

5 out of 5

"My family has been with this office for decades. My parents used this office even before Donna took over. We have never had any issues with service, questions, or speedy help when needed. My family will continue with Donna as long as the great customer service continues. So thank you Donna and staff for always being there when called upon."

libby sandridge

May 16, 2024

5 out of 5

"Rick is absolutely wonderful and FULL of knowledge. We are Sooooo happy to get away from Geico after all of these years. Not only did we save $155 PER MONTH (with more coverage and lower deductibles)!!! …. but our main goal was to have personal, local, great customer service again and for that we are so happy. We also figured we might as well take advantage of the home and auto bundling discount and when we did, we found out that we would save $2000 a year on our homeowners. Thank you so much Rick for answering all of my Many questions."

Andrea Banes

May 3, 2024

5 out of 5

"My husband has been with Donna's agency for decades, and we've continued 100% of our lines of coverage with them throughout our marriage as well. We shopped a few years back just to see if we could find a savings opportunity and no one could compete with State Farm's rates and level of service. Donna and her team are always professional, caring, and and quick to respond to our questions or requests. Rick specifically is a rockstar! Kim is also incredible! They have great response time and just know how to take great care of their clients. Thanks for all that you guys do for our family!"

Amanda Buhlinger

April 20, 2024

5 out of 5

"Highly recommend their office. They are extremely friendly. We get Birthday cards on our Birthday. And Donna and her team make sure we receive the best rates."

matt forchee

March 23, 2024

5 out of 5

"Great customer service and support... There are fantastic and thoughtful... This has been the BEST insurance agency I've dealt with...I recommend them to anyone..."

Courtney Simpkins

March 20, 2024

5 out of 5

"Every year I receive a birthday card from Donna Young. It is always a highlight seeing who fills it out each year. This year it was Kirsten and she did an amazing job! I love it! Thank you for making my birthday special!"

Emily Clark

March 14, 2024

5 out of 5

"Called my State Farm agent’s office today (Donna Young) with some billing change questions. Kim was able to answer my questions efficiently with such a pleasant demeanor! State Farm has been good to me for many years and I really enjoy working with people like Kim. Thank you, Kim!!!!"

Nancy Walsh

March 6, 2024

5 out of 5

"I love getting our birthday and Christmas. Cards from Kristen. You really have a big heart. It says a lot about you"

Christopher Manring

February 29, 2024

5 out of 5

"I have found tons of support from Jaimee and Donna at this office over the last month while handling a claim! They are courteous and very quick to respond to emails."

David Brimer

February 27, 2024

5 out of 5

"Super friendly and wonderful to work with. The staff there are awesome!"

Bobby Kirkpatrick

February 24, 2024

5 out of 5

"Great service and thanks for birthday cards!"

Liz Otec

February 23, 2024

5 out of 5

"I love the card from Kristen! Thank you so much for thinking of me. -Amos (almost 7 years old)"

Jennifer Waynick

February 14, 2024

5 out of 5

"I had the best experience, when I called and talked to Kim! She was able to get my husband and I quotes for insurance exceptionally fast, and saved us at least $100 under what we were paying for our previous insurance company. We have already recommended her to other people, and she was able to save them $100 overall then what they were paying previously as well! I’m so glad that I made that call to get a quote! I will always recommend them to anyone that needs their insurance to be cheaper! Thank you guys for everything!"

Cathy Hoffman

February 13, 2024

5 out of 5

"Company responsive to problems with repair to vehicle and quickly resolved the problem."

Taya Schultz

February 9, 2024

5 out of 5

"Thank you so much for the bday card. Very sweet!"

margaret price

February 5, 2024

5 out of 5

"The Donna Young Agency has met and exceeded our expectations for our insurance needs. We appreciate them reaching out to us during claims to be sure we are satisfied with the progress. Highly recommend !!"

Steven Montgomery

January 25, 2024

5 out of 5

"Rick Hughes was awesome. Persistence is the word for him. He has reached out to me several times. I'm glad I finally took his call and the rest is history. I'm excited that myself and my family are with State Farm now. The customer service was outstanding. Also a huge shoutout to Mrs. Donna Young. You're the best as well. Thank you again"

John Ziegler

January 23, 2024

5 out of 5

"Excellent Service and super friendly people"

Clay Keeney

January 21, 2024

5 out of 5

"Kristen, Thank you for the awesome Birthday card!! It really makes my day and puts a smile on my face when I receive your cards!! Have a great day!!"

Michelle Payne

January 20, 2024

5 out of 5

"I have been working with Rick Hughes now for several years and I have to say he is really good at what he does. Anytime I need him, he is there to help. Thanks for providing me with such superior customer service Rick!"

Linda Dickens

January 20, 2024

5 out of 5

"I celebrated my birthday earlier in the week & received a very sweet birthday card from Kristen. Thank you to Kristen & State Farm for remembering my birthday!"

Bonnie Rees

January 18, 2024

5 out of 5

"I just love receiving my special birthday card from Kristen and Donna every year. It brings a smile to my face! Thanks a bunch ladies!"

What our customers say about us...

Anna Eder

June 23, 2024

5 out of 5

"We always look forward to getting our birthday cards every year from Kristen and staff. Thank you so very much for the personal touch. ."

Justus Upperman

June 20, 2024

5 out of 5

"Thank you!!! Great service!!"

Michael Cooper

June 1, 2024

5 out of 5

"Kristen, thank you so very much for the birthday card. I always look forward to getting them every year. My wish is for you to have a GREAT DAY!!!! Tell the staff hello from me."

Chris Helbig

May 16, 2024

5 out of 5

"My family has been with this office for decades. My parents used this office even before Donna took over. We have never had any issues with service, questions, or speedy help when needed. My family will continue with Donna as long as the great customer service continues. So thank you Donna and staff for always being there when called upon."

libby sandridge

May 16, 2024

5 out of 5

"Rick is absolutely wonderful and FULL of knowledge. We are Sooooo happy to get away from Geico after all of these years. Not only did we save $155 PER MONTH (with more coverage and lower deductibles)!!! …. but our main goal was to have personal, local, great customer service again and for that we are so happy. We also figured we might as well take advantage of the home and auto bundling discount and when we did, we found out that we would save $2000 a year on our homeowners. Thank you so much Rick for answering all of my Many questions."

Andrea Banes

May 3, 2024

5 out of 5

"My husband has been with Donna's agency for decades, and we've continued 100% of our lines of coverage with them throughout our marriage as well. We shopped a few years back just to see if we could find a savings opportunity and no one could compete with State Farm's rates and level of service. Donna and her team are always professional, caring, and and quick to respond to our questions or requests. Rick specifically is a rockstar! Kim is also incredible! They have great response time and just know how to take great care of their clients. Thanks for all that you guys do for our family!"

Amanda Buhlinger

April 20, 2024

5 out of 5

"Highly recommend their office. They are extremely friendly. We get Birthday cards on our Birthday. And Donna and her team make sure we receive the best rates."

matt forchee

March 23, 2024

5 out of 5

"Great customer service and support... There are fantastic and thoughtful... This has been the BEST insurance agency I've dealt with...I recommend them to anyone..."

Courtney Simpkins

March 20, 2024

5 out of 5

"Every year I receive a birthday card from Donna Young. It is always a highlight seeing who fills it out each year. This year it was Kirsten and she did an amazing job! I love it! Thank you for making my birthday special!"

Emily Clark

March 14, 2024

5 out of 5

"Called my State Farm agent’s office today (Donna Young) with some billing change questions. Kim was able to answer my questions efficiently with such a pleasant demeanor! State Farm has been good to me for many years and I really enjoy working with people like Kim. Thank you, Kim!!!!"

Nancy Walsh

March 6, 2024

5 out of 5

"I love getting our birthday and Christmas. Cards from Kristen. You really have a big heart. It says a lot about you"

Christopher Manring

February 29, 2024

5 out of 5

"I have found tons of support from Jaimee and Donna at this office over the last month while handling a claim! They are courteous and very quick to respond to emails."

David Brimer

February 27, 2024

5 out of 5

"Super friendly and wonderful to work with. The staff there are awesome!"

Bobby Kirkpatrick

February 24, 2024

5 out of 5

"Great service and thanks for birthday cards!"

Liz Otec

February 23, 2024

5 out of 5

"I love the card from Kristen! Thank you so much for thinking of me. -Amos (almost 7 years old)"

Jennifer Waynick

February 14, 2024

5 out of 5

"I had the best experience, when I called and talked to Kim! She was able to get my husband and I quotes for insurance exceptionally fast, and saved us at least $100 under what we were paying for our previous insurance company. We have already recommended her to other people, and she was able to save them $100 overall then what they were paying previously as well! I’m so glad that I made that call to get a quote! I will always recommend them to anyone that needs their insurance to be cheaper! Thank you guys for everything!"

Cathy Hoffman

February 13, 2024

5 out of 5

"Company responsive to problems with repair to vehicle and quickly resolved the problem."

Taya Schultz

February 9, 2024

5 out of 5

"Thank you so much for the bday card. Very sweet!"

margaret price

February 5, 2024

5 out of 5

"The Donna Young Agency has met and exceeded our expectations for our insurance needs. We appreciate them reaching out to us during claims to be sure we are satisfied with the progress. Highly recommend !!"

Steven Montgomery

January 25, 2024

5 out of 5

"Rick Hughes was awesome. Persistence is the word for him. He has reached out to me several times. I'm glad I finally took his call and the rest is history. I'm excited that myself and my family are with State Farm now. The customer service was outstanding. Also a huge shoutout to Mrs. Donna Young. You're the best as well. Thank you again"

John Ziegler

January 23, 2024

5 out of 5

"Excellent Service and super friendly people"

Clay Keeney

January 21, 2024

5 out of 5

"Kristen, Thank you for the awesome Birthday card!! It really makes my day and puts a smile on my face when I receive your cards!! Have a great day!!"

Michelle Payne

January 20, 2024

5 out of 5

"I have been working with Rick Hughes now for several years and I have to say he is really good at what he does. Anytime I need him, he is there to help. Thanks for providing me with such superior customer service Rick!"

Linda Dickens

January 20, 2024

5 out of 5

"I celebrated my birthday earlier in the week & received a very sweet birthday card from Kristen. Thank you to Kristen & State Farm for remembering my birthday!"

Bonnie Rees

January 18, 2024

5 out of 5

"I just love receiving my special birthday card from Kristen and Donna every year. It brings a smile to my face! Thanks a bunch ladies!"