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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AJ Loves Shiny Cars

September 1, 2026

5  out of  5
rating by AJ Loves Shiny Cars
"The agent I spoke with was Kim.
She was professional and very helpful in answering all of my questions."
We responded:
"Thank you for your kind review, AJ. I am happy to hear that Kim was able to take care of all of your insurance questions. I appreciate your business!"
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Buster Oligschlaeger

August 28, 2026

5  out of  5
rating by Buster Oligschlaeger
"The agent I spoke with helped me navigate any and all obstacles I faced!"
We responded:
"Thank you for your 5-star review! I am glad we were able to help you navigate your insurance and that you are now a part of the Donna Young State Farm Insurance family!"
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Haley Ball

August 28, 2026

5  out of  5
rating by Haley Ball
"KIM IS AWESOME!!! THANK YOU!!!! Very sweet very professional!"
We responded:
"Thank you, Haley, for your review! We think Kim is awesome, too. I appreciate your trust and your insurance business!"
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CastStarfish 211

August 24, 2026

5  out of  5
rating by CastStarfish 211
"We worked with Dominic and he was amazing to work with. He was very knowledgeable on everything we needed. He was fun to work with and got everything taken care of for us promptly. I would recommend him to anyone!!! Thank you so much again Dom! We appreciate you so very much!!!"
We responded:
"Thank you so much for your review of Dom. I am happy to hear he took such good care of you with your insurance needs. Many thanks for your business!
"
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David Becker

August 20, 2026

5  out of  5
rating by David Becker
"Kim Simpson was my agent and I'll say she was extremely helpful, patient, professional and very friendly to work with. She got me all hooked up with all my insurance needs at a great price. She's worth her weight in gold."
We responded:
"Thank you, David, for your 5 star review of Kim. Happy to hear she was able to help you with your insurance. Looking forward to serving you as a customer of ours!"
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Raymond Sack

August 18, 2026

5  out of  5
rating by Raymond Sack
"Kristen thank you very much for the Birthday card loved it very much. Thank you Donna for all you do."
We responded:
"Thanks, Ray, for your review! I appreciate your business and your loyalty to our office!"
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Nikki Marie

August 15, 2026

5  out of  5
rating by Nikki Marie
"My goodness, where do I begin! An absolute wonderful agency with an even more wonderful staff! We are new to the state of Missouri and our transition went smoothly, with so much focus and care on behalf of Kim! She went above and beyond, and for this we are extremely grateful! Her warmth and kindness gained our trust immediately! We are so appreciative of State Farm and are happy to have found our agency in Arnold! We feel at home! Thank you Kim and State Farm for all of your wonderful help! I highly recommend this specific agency!"
We responded:
"Thank you, Nikki, for the glowing review. I am happy to hear Kim was able to help you with your insurance. Thank you for your business and we look forward to a long working relationship! "
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Michelle Pannier

August 14, 2026

5  out of  5
rating by Michelle Pannier
"Easy to work!"
We responded:
"Thank you for your 5 star review and for your insurance business! "
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Bryce Petrucci

August 12, 2026

5  out of  5
rating by Bryce Petrucci
"Thank you Kristen for the birthday card! If you need insurance, Donna Young is the one to talk to! Y’all at the office are the best!"
We responded:
"Thank you, Bryce, for your review of our office! I am happy to hear you enjoyed the birthday card and that you have had a great experience at out office. Thank you for your continued business!"
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hla enthusiast

August 7, 2026

5  out of  5
rating by hla enthusiast
"A big thank you to Kristen for the Birthday card! Kristen, you brightened my day so much.
Love, Frances Carreon"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and so happy you loved your card from Kristen. If there is anything else we can do to help, please let us know!
"
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James Pankey

August 7, 2026

5  out of  5
rating by James Pankey
"Everything went well. Very easy to work with"
We responded:
"Thank you for your review, James! Happy to have helped you with your insurance. I appreciate your business!
"
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Alex Goldman

August 5, 2026

5  out of  5
rating by Alex Goldman
"Talked to Dom, incredible. Got me a rate I couldn’t have imagined. Throughly explained things and asked multiple times if I had any more questions. It felt like talking to someone you know instead of some insurance company, like I had previously experienced. I really appreciated all the help I got. Walked me through everything to fill out and set up. Could not recommend more"
We responded:
"Thank you, Alex, for your review! I am happy to hear Dom was able to walk you through your insurance. Thank you for your business! "
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Jordan Franklin

July 22, 2026

5  out of  5
rating by Jordan Franklin
"Extremely patient and thorough, I appreciate his willingness to make everything right for our future home purchase!"
We responded:
"Thank you, Jordan, for your review! I am so glad that Dom was able to help you with your insurance. Thank you for your business! "
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Mona Roberts

July 21, 2026

5  out of  5
rating by Mona Roberts
"He is very good at he's job, if you need a good insurance sales person he the one. Dominick"
We responded:
"Thank you for your kind review of Dom! He takes pride his his work. I appreciate your insurance business! "
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Collin Fried

July 13, 2026

5  out of  5
rating by Collin Fried
"Kim helped me get my insurance rates down, and it only took 10 minutes."
We responded:
"Thank you, Collin, for your review of Kim. So happy to hear she helped you with your insurance rates. We are here to provide quality service as well so call anytime! "
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Bill

July 8, 2026

5  out of  5
rating by Bill
"Donna Young at State Farm is a fantastic agent, wonderful service!
Tell Kristen thank you for Birthday Wishes!"
We responded:
"Thank you, Bill, for your review! I appreciate you taking the time to review the office and am happy to hear you enjoyed the card from Kristen. Thank you, too, for your continued insurance business!"
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Amy King

June 26, 2026

5  out of  5
rating by Amy King
"Haven't found anyone else that beats their price! Dom was excellent and was finding all the discounts that he could for us we really appreciate you!"
We responded:
"Thank you for the review, Amy! So happy to hear Dom was able to help you with your insurance. Welcome to the office! "
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vince delia

June 25, 2026

5  out of  5
rating by vince delia
"Thank you for the birthday card kristen., what a thoughtful thing to do!
Thank you to Donna and all the girls at State Farm.

Vince"
We responded:
"Thank you for your kind review, Vince, of our office and of Kristen’s cards. We hope it made your birthday a great one! Thank you, too, for your continued insurance business! "
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Lisa Moore

June 24, 2026

5  out of  5
rating by Lisa Moore
"Very appreciative of everyone in the office. always happy helpful and caring
thanks for all you do"
We responded:
"I appreciate the kind words Lisa. My team is amazing and I am so glad they help you with your insurance needs. Thank you for your review! "
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Austin Sinn

June 22, 2026

5  out of  5
rating by Austin Sinn
"I have spoken a couple times with Dom, he has been extremely easy to work with and helpful. Great experience!"
We responded:
"Thank you for your review, Austin! I appreciate your continued insurance business. "
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Angela Hoover

June 19, 2026

5  out of  5
rating by Angela Hoover
"Kristen’s thoughtful birthday cards always make us smile!! They’re so thoughtful and we appreciate her taking the time to remember us."
We responded:
"So happy you enjoy Kristen's cards that she sends. Thank you for your review! "
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Ray Doromal

June 18, 2026

5  out of  5
rating by Ray Doromal
"Dom was quick and helpful. Saved me some money too."
We responded:
"Thank you, Ray, for your review. I am pleased to hear Dom was able to help you with your insurance. Thank you for your business! "
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Phil Black

June 17, 2026

5  out of  5
rating by Phil Black
"Dom was very responsive and helpful. Thanks to the StateFarm team for all the support!"
We responded:
"I appreciate your review, Phil and am so happy to hear Dom was able to help you with your insurance. He does a great job! Thank you for the review and for your insurance business! "
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Jason Holden

June 11, 2026

5  out of  5
rating by Jason Holden
"After putting it off for far too long, I decided to shop my auto and condo insurance. I worked with Dom Laxton at State Farm. Dom matched my coverage levels and saved me over $1,200 in annual premiums. While I was at the office, I saw him go to bat for a customer that was in the claim process. Conscientious guy that will work hard for your business. I would recommend him for your insurance needs."
We responded:
"Thank you, Jason, for your review of Dom. I am happy to hear he was able to help you! He prides himself on taking care of our customers. Welcome to our Arnold agency!"
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Julia Saeed

June 10, 2026

5  out of  5
rating by Julia Saeed
"Great experience! Dom helped me add home insurance to my auto policy seamlessly. He also took the time to explain life insurance options in a way that was very easy to understand. Efficient, knowledgeable, and highly recommended!"
We responded:
"Thank you, Julia, for your kind review. I am happy to hear that Dom took good care of you and your insurance needs! I appreciate your business and your recommendation!"